Facilities Services
We offer a suite of professional retail security services engineered to support retail businesses of all sizes — from independent boutiques to national chains. Our approach is built on bespoke security planning, real-time responsiveness, and visible deterrents that protect your premises and people.
Theft Prevention
Retail theft is a growing issue that results in substantial financial losses. Our theft prevention services are meticulously designed to counteract both internal and external threats. By integrating trained security personnel, strategically placed surveillance, and suspicious behaviour profiling, we are able to:
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Deter potential shoplifters through a visible security presence
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Identify patterns of criminal activity and mitigate them before escalation
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Reduce employee theft through discreet monitoring and accountability strategies
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Coordinate with law enforcement to streamline incident reporting and prosecution
Our goal is to create a retail space that is both welcoming to customers and uninviting to would-be criminals.
Monitoring & Surveillance
Advanced surveillance systems are the backbone of effective retail security. Aisco Security offers end-to-end CCTV solutions — from planning and installation to live monitoring and digital storage. Our systems feature:
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HD and 4K camera options for crystal-clear footage
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Remote viewing capability, allowing you to monitor your store from any device
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AI-driven video analytics to detect suspicious activity instantly
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Motion-triggered recording for energy efficiency and data prioritisation
Our central monitoring station operates 24/7 and can respond to alerts immediately, dispatching rapid response teams or notifying local authorities as required.
Controlled Access
Not every part of your retail premises should be accessible to the public or all staff. We implement customised access control systems to ensure sensitive areas — such as stockrooms, offices, or cash handling zones — are protected. Our solutions include:
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Biometric readers, keycards, and PIN-based systems
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Time-restricted access for contractors or cleaning crews
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Audit trails for tracking employee movements
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Integration with alarm systems for automatic lockdown in emergencies
By managing who can go where, and when, we empower your business with both security and operational control.
Emergency Preparedness
In the event of a security breach, robbery, fire, or other emergency, our teams are trained to respond rapidly and decisively. Aisco Security’s emergency preparedness protocols are grounded in:
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Live incident response coordinated through our control centre
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Trained on-site guards equipped with crisis management training
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Liaison with emergency services to ensure fast and efficient outcomes
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Evacuation procedures, lockdown strategies, and first-aid support
We routinely conduct risk assessments and emergency drills to ensure your staff and systems are ready for anything.
Retail-Focused Manned Guarding Services
Our retail manned guarding services combine professionalism with vigilance. All guards are SIA-licensed, fully vetted, and trained in conflict resolution, customer service, and emergency response. They serve not only as security operatives but also as brand ambassadors, representing your business with confidence and care. Services include:
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Static guarding at entrances and exits
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Foot patrols throughout your premises
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Loss prevention officers in plain clothes
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Reception and concierge security for premium retail environments
We tailor each deployment to your specific store layout, trading hours, and customer flow patterns.
Retail Security Audits and Risk Assessments
To identify vulnerabilities and improve your security infrastructure, we provide comprehensive security audits. Our experts assess:
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Floor plans and CCTV coverage
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Lighting, signage, and blind spots
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Staff training in theft prevention
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Policies around cash handling, stock deliveries, and customer interactions
Based on the findings, we deliver a clear and actionable risk reduction plan, designed to improve protection and minimise liability.
Retail Event Security and Seasonal Support
Peak trading periods, sales events, and product launches attract more than just customers — they can also draw increased security threats. Aisco Security provides flexible event security solutions to support you during:
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Holiday shopping periods
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Black Friday and seasonal sales
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Store openings or rebranding events
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Product launches and VIP evenings
Our guards are trained to manage large crowds, prevent theft, and maintain a calm and safe retail environment.
Remote Retail Security Management and Support
For multi-location retailers, consistency is key. Our remote monitoring and management services offer centralised oversight of all branches. Features include:
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Cross-store analytics to detect unusual behaviour
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Mobile patrol units that support stores without full-time guards
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Central command dashboard for incident reporting and CCTV access
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Monthly reports and compliance documentation
This service is ideal for brands that want full control and visibility across multiple retail sites.
Facility Services FAQs
What types of retail businesses do you work with?
We work with a broad range of retail businesses, including high street shops, supermarkets, shopping centres, luxury boutiques, and chain retailers. Our solutions are tailored to meet the specific security needs of each client, regardless of size or sector.
Are your security officers fully licensed?
Yes. All our security officers are fully SIA-licensed, background-checked, and receive regular training in theft prevention, conflict resolution, and customer interaction. We uphold the highest professional standards in the industry.
Do you offer short-term security for seasonal periods or events?
Absolutely. We provide flexible, short-term security services for busy shopping periods such as Christmas, Black Friday, or one-off events like product launches and promotional campaigns. Our teams can be deployed quickly and efficiently to meet your needs.
Can you help with staff training on theft prevention?
Yes. As part of our comprehensive retail support, we offer staff awareness training that covers how to identify suspicious behaviour, report incidents discreetly, and work collaboratively with on-site security personnel.
What technology do you use in your CCTV systems?
Our CCTV systems are equipped with HD and 4K cameras, night vision, motion sensors, and AI-powered analytics. We also offer remote access options, so you can monitor your premises in real-time from your smartphone or computer.